Welcome to the Victorian Companion Card
Companion Card promotes the right of people with a disability, who require a companion, to fair ticketing at Victorian events and venues.
Companion Card can now be used on all Victorian public transport services. Cardholders can have their companions travel without charge, on all train and tram services, and all metropolitan bus services, country trains, coach and town bus services.
Already, many organisations, both big and small, have formally affiliated to accept the Companion Card. Find out where you can use your card.
Complaints and Feedback
The Victorian Companion Card Program welcomes feedback as a way to help us improve our services. The program is administered by the Department of Health which has an established process for handling feedback and complaints.
Visit www.health.vic.gov.au/complaints.htm to find out how to make a complaint or provide feedback. Alternatively you can call 1300 884 706 to make a complaint or provide feedback over the phone.
For additional information:
If you need an interpreter, please call Translating and Interpreting Serviec (TIS National) on 131 450 and ask them to telephone COMPANION CARD on 1800 650 611. Our business hours are Monday to Friday between 9:00 am to 5:00pm.
GPO Box 4987
Melbourne VIC 3001
Information Line: 1800 650 611
Email Address: firstname.lastname@example.org