Card Security

The Companion Card has been designed with a range of security features that can be used by affiliate organisations to check the validity of Companion Cards.

Full details of the various security features of the Companion Card will be provided to organisations when they affiliate. These can be used to verify cardholder information when taking telephone bookings and distributing tickets. Organisations can choose if, or how, they wish to incorporate the card's security features into ticketing policies and practices.

The card itself incorporates the same polymer technology that is used to produce Australia's "plastic" banknotes. This makes the Companion Card virtually impossible to accurately reproduce. The Companion Card program is the first in Australia to utilise this technology to provide advanced forgery protection for a card that is intended for public circulation.

The Companion Card boasts a rigorous application and audit process, which ensures that the card reaches its intended audience.

If an organisation suspects misuse of the Companion Card, they should lodge a complaint directly with the Companion Card program, which can investigate the report.

return to top